A Superhero Named Bruce

No, not Bruce Wayne. We mean Mr. Bruce who helped our friends Jamin and Ashley Mills from The Handmade Home. After investing in a 40 year old home, the Mills (reasonably) wanted to have the home’s HVAC (Heating, Ventilation, and Air Conditioning) system and ductwork inspected. Mr. Bruce, who you can see working on the system, has been in the heating and AC repair and maintenance industry, coincidentally, 40 years. Was it serendipity?

 

He was absolutely amazing. He’s become our new best friend, Ashley expressed on her and Jamin’s blog, The Handmade Home. She said that Bruce was a good sport and let the Mills family take pictures of him while he evaluated their home’s heating and air conditioning system. Looks to us like he was having fun. 

 

At [[centername]], we pride ourselves on our 100% satisfaction guarantee and were elated to hear that Bruce was living up to our promise. The Mills said that Bruce was “like the calming father figure” and is the “kind of man you call on for help and can absolutely trust.”

As we require all of our NATE-certified technicians to do, Bruce took his time to explain everything, and if he wasn’t sure they understood, the Mills said he carefully explained it again.

Just like the Mills, a vast amount of homeowners need to make decisions that affect their heating and air conditioning systems, beyond which system to purchase, such as (like the Mills) when [buying|purchasing|investing in]30] a home, do you keep the existing system, or does it need to be replaced?

On top of giving answers to their questions, the Mills learned the importance of having thorough maintenance of an older system and, more vital, “the importance of having the right person and company come out and do the service for you.”

While Bruce wasn’t able to provide answers that were all perfect and rainbows, he was truthful and explained that the decisions made when choosing which heating and air conditioning system to purchase for your home affects your indoor air quality and the health of your children (and their lungs!).

Bruce made us proud when he helped the Mills family with their recent air conditioner safety inspection and tune-up service. If you have an older system you want to upgrade, have questions about your indoor air quality, or want a seasonal tune-up, call Service Experts Heating & Air Conditioning today and we’ll get you set up with one of our fantastic technicians, just like Bruce!