What is a Service Call Fee and How Does it Impact Me?

When looking for a trustworthy contractor, you may have seen the term “service call fee.” Also named a “trip charge,” this fee is the cost an HVAC company bills for sending a technician to your home when your furnace or AC unit appears to be acting up. 

Why Do HVAC Companies Use a Service Call Fee? 

A service call fee recoups the cost of traveling to your home. After all, this takes time, consumes fuel, and causes wear and tear on the company vehicle. Don’t forget that service call fees don’t often include parts and labor if you decide on a repair or replacement. 

How Much is a Service Call Fee? 

Every HVAC company determines how much to charge for a service call. Some technicians offer a standard or flat rate for any service call, while others raise the price if the appointment is further outside the established service radius. The particular cost differs by market and company, but you should expect a typical trip charge to be anywhere from $79 to $129. 

Who Covers the Service Call Fee? 

If you schedule a service call, you will need to pay the trip charge regardless of what step you take next. For instance, you could choose to agree with the technician’s recommended repair or replacement, depending on which method is more cost effective. 

You are free to find multiple job estimates from trusted HVAC companies—just be aware that you may end up paying a trip charge for all these visits. Even if you take no action after the initial service call, you will still owe the HVAC company a fee for coming to your home and performing diagnostics. 

How Can I Steer Clear of Paying a Service Call Fee? 

An easy way to reduce trip charges is to sign up for an HVAC membership from Service Experts Heating, Air Conditioning & Plumbing. All four of our memberships provide a waived service call fee, which means we’ll come to your home and assess your HVAC system for free. 

Additional money-saving benefits of an HVAC maintenance membership include: 

  • No overtime charges 
  • 15% savings on repairs 

If your furnace or air conditioner is malfunctioning, or you’re interested in an affordable HVAC maintenance plan, Service Experts Heating, Air Conditioning & Plumbing is ready to help. We charge some of the lowest service call fees to get your HVAC repair or replacement going the right way. We are also eager to help our customers save money on emergency repairs, replacements and maintenance with worthwhile offers on our website. If you’re ready to enjoy savings and peace of mind while enhancing efficiency and home comfort, give us a call at 866-397-3787 today!