What NATE Certification is and Why it Matters

November 08, 2016

Service Experts Heating & Air Conditioning in Livermore always writes about how our service techs are NATE-certified, and while it sounds reassuring, what does it really mean?

NATE stands for North American Technician Excellence and, as stated on their website, is the nation’s largest certification organization for HVAC (heating, ventilation, air conditioning) and refrigeration technicians. The organization is owned, operated, developed, and supported by the entire HVAC and refrigeration industry but not all people in the industry are required to be certified by NATE. The certification is discretionary and technicians can provide heating, cooling, ventilation, and refrigeration services without being certified through NATE.

It’s important to Service Experts that our team is NATE-certified to make sure we are sending the most qualified and professional technicians into your home. To make sure technicians meet these criteria, the NATE-certification tests validate real-world working knowledge of HVACR systems for technicians. The tests are knowledge-based tests that assess the technician’s knowledge of these criteria.

Since Service Experts Heating & Air Conditioning focuses on the HVAC side of NATE-certification and not refrigeration, there are only certain areas pertinent to our technicians. NATE assessment candidates may earn installation and/or service certification in one or more of the skill areas listed below:

 

  • Air Conditioning
  • Air Distribution
  • Gas Heating
  • Oil Heating
  • Heat Pumps
  • Hydronics Gas (service only)
  • Hydronics Oil (service only)
  • Light Commercial Refrigeration (service only)
  • Commercial Refrigeration (service only)
  • Ground Source Heat Pump Loop Installer
  • Senior HVAC Efficiency Analyst

 

You can depend on the technicians at Service Experts to be highly trained and professional to do the job right the first time. Our crew has the knowledge and skill set to not only fix and service your HVAC systems, but to take the high quality of care of your equipment. Call 925-364-5427 to have one of our NATE-certified experts come out and make sure your HVAC system is prepared to keep you comfy all year long.

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Our Health and Safety Commitment
At Service Experts, our top priority is always the health and safety of our customers and team. We are following all COVID-19 (Coronavirus) public safety guidelines and adjusting our business practices as needed to ensure customer and employee wellbeing. As a precautionary measure, anyone working on behalf of Service Experts – including our technicians – is being asked to stay home for the recommended 14 day quarantine period if they are returning from out-of-country, have been exposed to a presumptive or confirmed case, or are feeling unwell. We are providing our technicians and other field employees with additional health and safety guidance to assist in keeping our customers and employees safe. Please be prepared to answer brief health and safety questions with our representative. We will continue to monitor the situation and will adjust our business practices as required. We recognize that this may be a particularly stressful time and want you to know that, we are committed to serving you and making your experience as easy as possible.