What to Expect During an AC Repair Appointment

June 25, 2016

So, without notice your air conditioning system needs repair at your Livermore home and you’re not sure what to expect. It’s nerve-wracking enough to allow an air conditioner repair technician into your home, but then to not know what exactly they’re going to do could add a whole other level of concern. No worries! Service Experts Heating & Air Conditioning is here to fill you in on the general A/C system repair process so you can be informed when an expert air conditioning service technician needs to visit your home.

AC Repair Starts Simple

When the repairman arrives to your home, the first thing they will most likely do is request to see your thermostat. It might seem silly, but they need to inspect it to make sure that it’s not merely a thermostat settings issue. The service tech will check that the thermostat is programmed to cool and then reduce the temperature to see if that will trigger the AC. A faulty or wrongly connected wire could be the only thing that’s preventing you from having a comfortable home.

If this doesn’t resolve the trouble, the technician may ask you to see the circuit breaker box. They may switch the circuit switches to off and then back to on to see if that resets the system.

Getting to the nitty-gritty of AC Repair

The service tech will then probably ask to see the air conditioner. Same as a doctor, the technician will begin their trial and error discovery process. There are many factors that could be the cause for an air conditioner that isn’t functioning properly, and it’s up the technician to check all the possible reasons starting from the most ordinary issues to the least. This process could take anywhere from five minutes to sixty, and sometimes longer.

During the AC diagnosis, they will most likely check the air filter to verify it’s not blocked or in need of replacing. They will examine the AC refrigerant levels, verify the air condenser fan is rotating properly, confirm that the size of your A/C system is appropriate for the size of your home, and check the electronics, safety controls, and wiring.

Have answers, will fix

Once the air conditioning repairman has identified the issue, he or she should explain all your choices to you. The exchange will generally start with the repairman explaining what the issue is, what part (if any) went out, how or why it went out, and what function that part has for your air conditioner.

The technician will then go into your choices, which will entail replacing the part and correcting the problem, but may also include upgrading parts of the AC system, the A/C system itself, or your whole HVAC system. In certain cases, it may make more sense to invest in a complete new HVAC system, especially if the AC is past its prime, or likely to break down again and end up with you spending more on A/C system repairs in the long run. The repairman will explain how much time, effort, and cost it will take to rectify the trouble.

The technician might now explain what could have prevented the problem or part failure and how to prevent a future issue. This generally includes being proactive with annual maintenance, which not only helps stop an air conditioning breakdown, but in most cases also keeps your AC system’s warranty valid. Most expert air conditioner repair companies will offer an annual service plan so you don’t have to worry about making future AC tune-up appointments for your systems.

Finally, they will go over the process for repairing the failed part or fixing the issue. If you choose that A/C system repair is better for you than purchasing an upgraded air conditioning system, the repairman will order any parts required and set up your new appointment to repair the air conditioner. Or, if the part needed is already accessible on their vehicle, they will move forward with the air conditioning repair work with your go-ahead.

Keep in mind that throughout Livermore your HVAC equipment is in good hands with Service Experts Heating & Air Conditioning. Our service techs are ACE-certified and have undergone extensive background checks so you can feel safe and sure with the men and women we send into your home. If you ever come across any questions about your HVAC equipment or what to expect with your AC repair, give us a call 24/7 at 925-364-5427 and we’ll be happy to explain the process.

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