We Can Repair Any Kind of Gas Fireplace in Livermore

Gas fireplaces make adding comfort to your Livermore home easy. Just flick a switch or squeeze a button for immediate heat.

They’re also relatively effortless to use. Unlike their woodburning alternatives, there’s no need to use firewood or clean up ashes. But like any other natural gas equipment, these fireplaces have to have routine service to help them run efficiently and avoid failure.

When your fireplace won’t ignite or won’t keep burning, the Experts at Service Experts Heating & Air Conditioning can help. Use our easy-to-follow guide first. If your fireplace still isn’t working properly, contact us. We can handle any model. All of our professionals are NATE certified, which means they’ve completed rigorous instruction to better serve you. And all of our quality work is upheld by a 100% Satisfaction Guarantee for a year.^*

Gas Fireplace Troubleshooting Tips

Fireplace Won’t Start

There could be a few reasons why your fireplace won’t start. Remove the cosmetic plate under your fireplace to gain entry to its parts.

1. Is a breaker tripped? Take a look at your home’s electrical panel and reset breakers as needed.
2. Is the gas flowing? Make sure the valve is in the “open” setting.
3. Is the pilot light on? If it has been extinguished, follow manufacturer instructions to rekindle. Fasten the vent cap to block drafts from blowing it out.
4. Pilot light ignites but won’t stay ablaze? There could be an issue with the thermocouple, a metal safety sensor that regulates gas flow.
5. Pilot light stays lit but fireplace won’t light? It could be the thermopile, a metal piece that converts heat to electricity to open the gas valve.

If you think there’s a problem with the thermocouple or thermopile, contact us for help.

Fireplace is Making Odd Sounds or Smells

• Rumbling or roaring noises? Adjust the flame and vacuum the burners once they’ve fully cooled.
• Grinding or shrieking sounds? Have Service Experts Heating & Air Conditioning service or put in a new blower.
• Odd scents? Clean the fireplace’s interior and flue following the steps below. If you smell rotten eggs or burning wires, stop using the fireplace, open windows in your home and call us without delay.

Cleaning Your Gas Fireplace

Cleaning your gas fireplace on a consistent basis can help it operate more efficiently and avoid expensive malfunctions. It may even help it work longer.

1. Make sure your fireplace is fully cooled.
2. Turn the gas off by turning the valve to “off.”
3. Take out the gas logs, check them for cracks and clean them with a soft-bristled brush.
4. Extract the lava rocks, vacuum them separately and get rid of soot with the brush.
5. Clean the internal parts of the fireplace with a vacuum hose attachment.
6. Rub down interior edges with a damp cloth. Use warm, soapy water to clean up dust or soot collections.
7. Put back lava rocks and logs in the same order.
8. Clean the glass covering with special fireplace glass cleaner and let it dry. Windex is not recommended as it can scratch the glass or cause it to shatter.
9. If you have a vented gas fireplace, examine the outside vent and remove debris such as leaves or bird nests.
10. Check your carbon monoxide detector is functioning correctly.

Schedule Annual Maintenance Today

Once your fireplace is running again, schedule annual inspections with us. These checks can potentially catch trouble before they start. We’ll test your components for cracks. We’ll also make sure there aren’t any leaks and that pressurization levels are accurate.