We Can Repair Any Kind of Gas Fireplace in Livermore

All of our technicians are ACE certified, which means they’ve completed comprehensive training to better meet your needs. And all of our outstanding work is supported by a 100% Satisfaction Guarantee for a year.*

Burning fireplace

Keep Heating Simple

Gas fireplaces make adding comfort to your Livermore home easy. Just flick a switch or squeeze a button for immediate heat.

They’re also fairly effortless to use. Unlike their woodburning counterparts, there’s no need to put in firewood or sweep up ashes. But like any other natural gas units, these fireplaces need annual tune-ups to help them run efficiently and avoid malfunctions.

When your fireplace won’t light or won’t stay on, the Experts at Comerford Service Experts Heating & Air Conditioning can help. Use our step-by-step tips first. If your fireplace still isn’t running properly, let us know. We can take care of any model.

Gas Fireplace Troubleshooting Tips

Fireplace Won’t Start

There could be a couple of explanations why your fireplace won’t start. Take off the decorative plate beneath your fireplace to get at its parts.

  1. Is a breaker tripped? Take a look at your home’s electrical panel and adjust breakers as needed.
  2. Is the gas flowing? Ensure the valve is in the “open” setting.
  3. Is the pilot light on? If it has been extinguished, follow manufacturer instructions to relight it. Fasten the vent cap to stop drafts from extinguishing it.
  4. Pilot light lights but won’t stay on? There could be a problem with the thermocouple, a metal safety sensor that controls gas flow.
  5. Pilot light stays on but fireplace won’t light? It could be the thermopile, a metal piece that changes heat to electricity to open the gas valve.
  6. If you suspect there’s a problem with the thermocouple or thermopile, contact us for assistance.

Fireplace is Making Odd Sounds or Smells

  • Rumbling or roaring noises? Adjust the flame and vacuum the burners once they’ve totally cooled.
  • Grinding or shrieking sounds? Have Comerford Service Experts Heating & Air Conditioning service or put in a new blower.
  • Strange smells? Clean the fireplace’s interior and flue following the steps below. If you smell rotten eggs or burning wires, shut off the fireplace, open windows in your home and get in touch with us right away.
Person cleaning a fireplace

Cleaning Your Gas Fireplace

Cleaning your gas fireplace on a routine basis can help it operate more efficiently and avoid costly breakdowns. It may even help it work longer.

  1. Confirm your fireplace is fully cooled.
  2. Turn the gas off by rotating the valve to “off.”
  3. Take out the gas logs, examine them for cracks and clean them with a soft-bristled brush.
  4. Clear the lava rocks, vacuum them separately and get rid of soot with the brush.
  5. Clean the internal parts of the fireplace with a vacuum hose attachment.
  6. Rub down internal edges with a wet cloth. Use warm, soapy water to get rid of dust or soot accumulation.
  7. Put back lava rocks and logs in the same arrangement.
  8. Clean the glass casing with special fireplace glass cleaner and let it dry. Windex is not recommended as it can scratch the glass or cause it to shatter.
  9. If you have a vented gas fireplace, examine the outside vent and get rid of debris such as leaves or bird nests.
  10. Make sure your carbon monoxide detector is working appropriately.

Schedule Annual Maintenance Today

Once your fireplace is running again, enroll in regular maintenance with us. These checks can potentially find issues before they develop. We’ll test your components for damage. We’ll also make certain there aren’t any leaks and that pressurization levels are right.



Heating Tips

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